Privacy Policy

Last Updated: 01 January 2025

1. Introduction

SIFR ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sifr.in or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

2. Information We Collect

We may collect the following types of information:

a) Personal Information You Provide:

• Contact Information: Name, email address, phone number — when you fill our contact form or reach out via WhatsApp/phone.
• Project Details: Information about your business, requirements, and budget that you share with us during discussions.
• Communication Records: Messages exchanged via email, WhatsApp, or phone calls.

b) Information Automatically Collected:

• Log Data: IP address, browser type, pages visited, time and date of visit — collected via standard server logs.
• Cookies: Small data files stored on your device. We use minimal cookies for basic website functionality. No tracking cookies or advertising cookies.

c) Information We DO NOT Collect:

• Credit card numbers, bank account details, or any financial/payment information
• Sensitive personal data (Aadhaar, PAN, passwords to other services)
• Location data beyond IP-based city/country

3. How We Use Your Information

We use the collected information solely for:

• Responding to your inquiries and providing quotes
• Delivering the services you have requested
• Sending project updates, invoices, and service-related communications
• Improving our website and services based on usage patterns
• Legal compliance — if required by Indian law

We DO NOT sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Information

SIFR does not collect or store any payment information (credit/debit card numbers, UPI IDs, bank account details). All payments are processed via:

• Bank transfer (NEFT/IMPS) — handled directly between your bank and ours
• UPI apps (Google Pay, PhonePe) — processed through the respective UPI provider
• Cash — for local clients who visit our office

Please refer to your bank's or UPI provider's privacy policy for how they handle your financial data.

5. Cookies Policy

Our website uses minimal cookies:

Cookie Type	Purpose	Duration
Session Cookie	Basic website functionality	Deleted when browser closes
Preference Cookie	Remembers menu/language choice	30 days

No third-party tracking or advertising cookies are used. You can disable cookies in your browser settings.

6. Data Storage & Security

• Your contact information and project details are stored securely on our local systems and email accounts.
• Our website uses HTTPS (SSL encryption) for all data transmission.
• We do not maintain a customer database on the public-facing website.
• Access to client data is limited to masoom nazir sanadi (Founder) and authorized team members only.

7. Third-Party Services

Our website may link to:

• Google Maps — for location display. Google Privacy Policy
• Iconify — for icons. No user data is shared.
• Client websites (in our portfolio) — We are not responsible for third-party privacy practices.
• Formspree/Web3Forms — If you use our contact form, your data is processed by the form service. Formspree Privacy Policy

8. Data Retention

• Client project data: Retained for the duration of our business relationship + 3 years for reference and support.
• Inquiry data (non-clients): Retained for 6 months, then deleted.
• Server logs: Automatically rotated every 30 days.

9. Your Rights

As a user in India, you have the right to:

• Access: Request a copy of personal data we hold about you.
• Correction: Ask us to correct any inaccurate information.
• Deletion: Request deletion of your personal data (subject to legal requirements).
• Objection: Object to processing of your data for specific purposes.

To exercise any of these rights, contact us at masoomsanadi@yahoo.co.uk or call +91 9960706060.

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, contact us: